FAQ

Frequently Asked Questions

Answers to common questions about Med Aseptic Group products, certification, wholesale orders and delivery. Can't find what you're looking for - leave a request and we'll help.

Are Med Aseptic Group products certified?

Yes. The Detrox and WanCare products supplied by Med Aseptic Group are registered in the Republic of Uzbekistan and hold Ministry of Health permits for import and use. Copies of certificates and registration documents for specific products are provided on request - leave a request or message us on Telegram.

How do I place a wholesale order or request a commercial offer?

Submit the "Request a quote" form on our website or message us on Telegram - let us know which products you're interested in, the approximate volume and the intended use. A specialist will contact you, clarify the details and prepare an individual commercial offer with a cost calculation.

Do you deliver across Tashkent and Uzbekistan?

Yes, delivery is arranged across Tashkent and other regions of Uzbekistan. Delivery terms and timing depend on order volume, the selected products and the destination address - a specialist calculates the exact cost and timeline individually after your request is submitted.

Where are Detrox and WanCare products used?

Our products are used in healthcare facilities (clinics, hospitals, laboratories), food industry enterprises, the HoReCa sector (hotels, restaurants, cafes), and public and commercial spaces that require professional disinfection and care. Specific products are selected based on the facility type and task.

What's the difference between disinfectants, antiseptics and care products?

Disinfectants (the Detrox line) are designed for treating surfaces, instruments and equipment. Antiseptics are used on skin and mucous membranes - staff and patient hand hygiene. Care products (the WanCare line) are patient-care items: creams, lotions and hygiene solutions. The purpose and application of each product are stated in its instructions.

How should concentrates be diluted and used correctly?

Concentration, dilution method and exposure time depend on the specific product and task. Always follow the instructions for use printed on the product label and accompanying documentation. If you still have questions, ask our specialist via the request form or Telegram.

What's the difference between the Detrox and WanCare brands?

Detrox is a line of professional concentrates for disinfecting surfaces, instruments and equipment. WanCare is a line of patient-care products: antiseptics, creams, lotions and solutions for clinics. Both brands are officially supplied by Med Aseptic Group and meet international quality standards.

How do I choose the right product for my facility?

Leave a request describing your facility and task - a Med Aseptic Group specialist will select products from the Detrox and WanCare catalog, advise on their use and prepare an offer with a volume and cost calculation.